Privacy Policy

Effective date: September 5, 2025
Company: ECS Consulting LLC ("ECS Consult," "we," "us," or "our").

This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our Site, contact us, schedule a call, or otherwise interact with us. It also explains your privacy rights and choices. If you do not agree with the Policy, please do not use the Site.

Summary: We use contact information you provide (e.g., via forms or email) to respond to inquiries and provide our Services. We use limited analytics to understand Site usage. We do not sell your personal information. We share data with service providers (e.g., hosting, email, analytics) under contractual safeguards.

1. Personal information we collect

We may collect the following categories of information:

Identifiers and contact details: name, email address, phone number, company, job title, country/region.

Professional information: industry, project details, scope of inquiry, and information you include in messages or uploaded materials.

Usage data: pages visited, interactions, referring URLs, device and browser information, and approximate location (inferred from IP address).

Scheduling and communications data: time zone, meeting preferences, calendar details, and correspondence with us (email, forms, calls, or video conferences).

Career/application data (if applicable): resume/CV contents, work history, and references if you apply for roles via the Site.

We collect information directly from you, automatically through cookies and similar technologies, and from third parties (e.g., professional networking sites or referrals) where permitted by law.

2. Cookies and tracking technologies

We use cookies and similar technologies to operate the Site, remember preferences, and analyze traffic. You can manage cookies through your browser settings or via our cookie banner (where implemented). If you block cookies, some Site features may not work as intended.

Types of cookies we may use:

Strictly necessary: essential for basic Site functions and security; cannot be switched off.

Functional: remember choices (e.g., language/time zone).

Analytics: help us measure and improve Site performance (e.g., aggregate usage metrics).

We do not use cookies to serve behaviorally targeted advertising on the Site.

3. How we use personal information

We use personal information to:

Respond to inquiries and provide proposals or statements of work;

Schedule and conduct consultations, workshops, and meetings;

Operate, secure, and improve the Site and user experience;

Analyze Site performance and usage trends;

Manage relationships with clients, vendors, and partners;

Comply with legal, regulatory, tax, and audit obligations; and

Defend our rights and prevent fraud or misuse.

4. Legal bases for processing (EEA/UK visitors)

Where GDPR/UK GDPR applies, our processing is based on:

Contract (e.g., responding to requests you initiate, pre‑contractual steps);

Legitimate interests (e.g., Site security, basic analytics, business development);

Consent (e.g., optional cookies or marketing where required by law);

Legal obligations (e.g., tax and compliance recordkeeping).

5. How we share information

We share personal information only as needed and with appropriate safeguards:

Service providers/Processors: hosting, email, calendar/scheduling, collaboration tools, customer relationship management, and basic analytics—bound by contractual confidentiality and data‑processing terms;

Professional advisors: lawyers, accountants, auditors, and insurers under confidentiality;

Business transfers: in connection with a merger, acquisition, financing, or sale of assets;

Legal compliance: to comply with law, regulation, legal process, or enforce our agreements; and

With your direction or consent.

We do not sell personal information and do not share it for cross‑context behavioral advertising as defined by certain U.S. state laws.

6. International data transfers

We may process and store information in the United States and other countries. When transferring personal data from the EEA/UK/Switzerland to countries without an adequacy decision, we use appropriate safeguards (e.g., Standard Contractual Clauses) along with supplementary measures as needed.

7. Data retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, including to provide Services, comply with our legal obligations, resolve disputes, and enforce agreements. As general guidance, inquiry records are typically retained up to 24 months after last interaction; client and transactional records may be retained 7 years or longer where legally required. Actual retention periods may vary.

8. Security

We use technical and organizational measures designed to protect personal information, including access controls, encryption in transit, and restricted staff access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights and choices

Depending on your location, you may have rights regarding your personal information, such as:

Access, correction, and deletion of your personal information;

Portability and restriction/objection to certain processing;

Withdraw consent where processing is based on consent; and

U.S. state rights (e.g., CA/CO/CT/VA/UT): right to know, correct, delete, and obtain a copy of personal information, and to opt out of sales/sharing (we do not sell/share as defined).

To exercise rights, contact us at [[email protected]] with "Privacy Request" in the subject and include sufficient information to verify your identity. You may also designate an authorized agent where permitted by law. If we refuse your request (where permitted), you may appeal by replying to our decision email with "Appeal" in the subject. You also have the right to lodge a complaint with your local data protection authority.

10. Children’s privacy

The Site is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us to request deletion.

11. Marketing

We may send you firm updates or insights if you opt in or where permitted by law based on a prior business relationship. You can opt out at any time using unsubscribe links or by contacting us.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The "Effective date" above indicates the latest revision. Material changes will be posted on the Site and, where required, we will seek your consent.